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Housekeeping

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A housekeeper is a cleaning and maintenance employee who works in either a private home or a business setting. A Housekeeping staff must possess hard and soft skills. This blog post explains what these skills are and how to improve them and apply for housekeeping jobs.

What Are Housekeeping Skills?

Housekeeping skills are the abilities needed to do housekeeping or maid work well. These skills could include customer service and communication, and they could be different based on the housekeeper's tasks and workplace. For instance, in a hospital, a housekeeper must follow strict hygiene rules to make sure that patients are in a clean and healthy space always.

What Does A Housekeeper Do?

Housekeepers take care of cleaning duties regularly to keep their work areas neat. Many housekeepers find jobs in hospitality places such as hotels, but they can also work in residential institutions, offices or private homes. Room cleaners, maids, house cleaners, room attendants and housekeeping assistants are some of the terms employers may use for these professionals. A housekeeper's main duties include:

  • Making beds and changing sheets
  • Taking out the garbage and recycling
  • Vacuuming carpets, sweeping and mopping floors, dusting surfaces and cleaning light fixtures in bedrooms, living rooms and other rooms in the house or facility
  • Cleaning and sanitisation of workspaces in an office
  • Neatly folding towels, washcloths and bath mats and setting them in place
  • Cleaning pots, plates, cutlery and other items
  • Replenishing soap, lotion, shampoos, toilet paper and face tissue

Examples Of Housekeeping Skills

These are some common skills required to be a successful housekeeper:

Time management skills

Housekeepers are responsible for completing a set of tasks each day, and must be able to manage their time effectively in order to complete them on time and avoid delays.

Attention to detail

Housekeepers must be detail-oriented in order to effectively carry out their duties, such as organising and cleaning, and the more skilled they are, the more meticulous they become.

Communication skills

Housekeepers in a hotel and office are responsible for providing guests/employees with necessary supplies, as well as addressing any concerns they may have about the facilities or services. They must also communicate effectively with their team to ensure tasks are completed efficiently.

Interpersonal skills

Housekeepers must possess interpersonal qualities such as dependability, collaboration skills, and accountability in order to be successful in their role. Additionally, they must be able to listen actively, comprehend instructions, and ask questions when needed in order to ensure accuracy.

Flexibility

Housekeepers may work various schedules depending on client needs. Some may wait until office staff leave before beginning work, while others may work late at night or early in the morning. Adaptability could help housekeepers take on more duties and earn more.

Customer service

Housekeepers need to have strong customer service skills in order to be successful, as their work is based on the satisfaction of clients. To stand out, they should demonstrate a high level of commitment to their job.

Honesty

Housekeepers are responsible for any mistakes or mishaps that occur while on the job, such as breaking glassware, cracking plates, or damaging guest clothing. They must take responsibility for their mistakes, explain what happened, and ensure it does not happen again.

Housekeeping Hard Skills

Housekeepers need to have special abilities to succeed in their work. These special abilities are known as hard skills. Examples of hard skills that housekeepers need are:

  • Cleaning carpets
  • Sweeping
  • Doing deep cleaning
  • Mopping
  • Cleaning and treating windows
  • Vacuuming
  • Dusting
  • Cleaning bathrooms and bedrooms
  • Controlling infections
  • Polishing.

Improvement of Skills

Housekeeping competency can be improved through organisation, training, familiarity with cleaning equipment, and communication with clients. Practising organisation at home, pursuing training programmes, learning how to use housekeeping equipment, and maintaining contact with clients are all important steps for housekeepers to take.

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